Политика конфиденциальности

1. Кто мы

Madame Cruise is operated by IssamStories LLC, Vera Residences, Flat 608, Marasi Drive, Business Bay, Dubai, United Arab Emirates. This policy explains what data we collect, why, and the rights you have over it.

2. Данные, которые мы собираем

We collect booking details (name, email, phone, number of guests, chosen charter and date), and optional location data if you share it. Payment card data is processed by our payment provider (Stripe) and is never stored on our servers.

3. Why we use it

We use your data to: process and confirm your booking, take payment, send you your tickets and updates about your cruise, answer your questions, and meet legal obligations.

4. Who we share it with

We share your data only with the providers needed to run the service (payment processing, booking and email tools, and the crew operating your cruise). We never sell your data.

5. How long we keep it

We keep your booking data as long as needed to provide the service and comply with legal and tax obligations, then delete or anonymise it.

6. Your rights

You can ask us at any time to access, correct or delete your personal data, or to stop using it. To exercise these rights, contact us via our contact page at https://madamecruise.com/contact.html.

7. Cookies

Our website uses essential cookies to function (for example to keep your booking session). Third-party analytics may use cookies to help us understand how the site is used. You can block cookies in your browser settings.

8. Контакты

Questions about this policy? Reach us via our contact page at https://madamecruise.com/contact.html.